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TRUSTED RENTAL MANAGEMENT
Newman-Dailey will partner with you to build your vacation rental property into a healthy financial investment for you and for future generations. We provide expert management and expert counsel, as well as industry-leading pricing analytics, as we partner with you to achieve your financial goals.
We vow to be a trusted and caring steward for your rental property––one who will manage your property with a superior degree of professionalism. From leaky faucets to trim touch-ups, we’ll get it fixed and have your vacation rental looking clean, fresh, and fully-functional before every arrival.
Our guests aren’t the only ones who experience exceptional service— in fact, our owners report a 98% satisfaction rate. Many owners have been with us for more than 20 years! They are our most enthusiastic ambassadors and the driving force behind our program—the majority of new owners come to us by referral.
Full-Service Real Estate Management
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Our expertise in association management, real estate sales, long-term rental management, and vacation rentals give us the advantage of having a holistic view and understanding of the entire market from supply to demand. We are with you for the lifetime of your vacation rental, even as your needs evolve over time.
Expert In-House Revenue Management
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Our full-time revenue and reservation manager works hard to optimize our rental rates and boost the earning potential of our vacation rentals. We monitor and adjust our rental rates in accordance with hyper-local market data, as well as more than 35 years of historical booking statistics, in order to match the right accommodation to the right customer, at the best possible price.
Customized Annual Forecast
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Our Rental Managers are hands-on, engaged, and involved. They work closely with the owner to analyze past performance, fine-tune the property for peak profitability, and to set new revenue goals. We go well beyond the industry standard, approaching your property as partners in an investment venture, working together to promote the continued appreciation of your real estate asset.
Powerful Property Marketing
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Twenty-five percent of Newman-Dailey’s annual revenue is invested into marketing and advertising to achieve your goals. Our advertising initiatives include print, internet, SEO, e-commerce, social media, group marketing, and public relations. We also leverage community relationships and influencer marketing to increase the visibility of our vacation rentals.
Engaging Repeat Guests
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Thanks to more than 35 years in business, 30% of all Newman-Dailey reservations are made to repeat guests. We stay in touch with our loyal guests throughout the year through our ‘Dailey Insiders’ Club,’ an e-newsletter blast with more than 100,000 subscribers! These campaigns feature vacation rentals and popular local events that promote listing visibility and top-of-mind awareness.
No Nickel and Diming
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Our preventative maintenance plan is an optional program designed to eliminate back-and-forth charges. This monthly charge covers minor maintenance and basic troubleshooting. If a lightbulb needs to be changed or a guest needs help resetting the router, you never need to worry about being charged for our time.
Feedback from our guests and owners is a critical tool that we continuously use to shape and refine our management services.
More than half of our owners have been with us for over five years. Several have been with us for more than twenty! They are our most enthusiastic ambassadors and the driving force behind our program—the majority of new owners come to us by referral.
When we survey our current owners and ask them what we can do better, the overwhelming response is "Just keep doing what you are doing." But we also know that the best predictor for overall satisfaction is the value you receive for what you pay. At Newman-Dailey, we don’t just say it, we do it. Our management fee is commensurate with the level of service, expertise, and responsiveness that our owners expect.
Trusted 24/7 local Support
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Locally owned and operated in Destin, Miramar Beach, and 30A, our on-the-ground presence allows us to infuse quality into all we do. The Newman-Dailey team is here when you can't be, with 35 full-time employees and a network of trusted vendors. Our team tours each property, and they know the details of every vacation rental. When we surveyed our owners, they rated our ‘friendly, helpful staff as the top attribute of Newman-Dailey Resort Properties.
A Five-Star Housekeeping Experience
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Guests pay a cleaning fee each time they book with Newman-Dailey, and those funds are invested in hiring the best housekeepers and inspectors in the area. Our Housekeeping Manager, Eddie Gray, is a senior member of the Association of Vacation Rental Housekeeping Professionals and has earned the coveted Executive Housekeeper of the Year award, and the Florida Restaurant & Lodging Association Hospitality Heroes Best Back of House Associate award. He and his team follow the high AVRHP standards for cleaning and inspection.
Meticulous Property Inspections
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We perform a thorough 65-point inspection between every guest's stay, ensuring each property is thoroughly cleaned, sanitized, and inspected. The addition of industry-leading inspection and tracking software ensures that no detail is left behind, allowing us to better monitor the owner’s personal items and property condition.
Cleaning & Sanitation (Including COVID)
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Our housekeeping procedures meet and exceed CDC recommendations. In between every guest stay, we disinfect the unit with CDC-approved cleaning agents known to kill all pathogens, including the Coronavirus within just three minutes. Additionally, through our standardized linen program, all linens are sanitized and professionally laundered.
Established Relationships with Local Vendors
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Newman-Dailey has been building relationships with local businesses and vendors for more than 35 years. We use the best, most respected vendors in the market and leverage our long-standing relationships to negotiate the best rates and priority service. When one of our properties has an issue, our vendors will do everything in their power to quickly resolve the problem.
Smart Technology Ecosystem
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In order to provide security and safety, we implement the use of smart locks and thermostats, within our properties. These digital tools allow us to expedite remediation on guest issues, allowing us to avoid negative reviews and loss of revenue that could impact the profitability of your vacation rental property.
24/7 Availability for Guests
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We believe every person who calls us should connect with a real, live member of our staff. Our friendly, well-trained, and highly motivated Vacation Specialists ensure that both our guests’ and owners’ expectations are always met or exceeded.
100% Performance Guarantee
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From the first inquiry to post check-out follow-up, we vow that guests and owners will receive 100% satisfaction through prompt, reliable service. Even more, we make sure to spoil our guests with welcome bags, starter items, and beach service including 2 chairs and 1 umbrella, reserved and set up for them each day of their stay. We are always willing to go the extra mile, whether it's surprising snowbirds with complimentary fruit baskets or recognizing anniversaries and special occasions.
No Long Term Contracts
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We don’t believe in locking owners into long-term contracts. End your contract whenever you need to. All we ask is for a 60-day notice and that you honor existing reservations.
Flexible Owner Use
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Enjoy your vacation home as much as you’d like! Unlike other companies that limit when homeowners can stay in their vacation rental, we give you access with no black-out dates!
No Out-Of-Pocket Costs
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Start earning money today! We don’t charge a penny for photography, listing fees, keyless door locks, smart thermostats, or onboarding expenses. Costs for your linens, as well as our preventative maintenance and pest-control/ bed bug programs, are collected from your initial reservations, eliminating any upfront expenses.
Trust Accounting
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While it is not required by the state, we elect to follow strict trust-based accounting principles. Your money is never commingled with operating capital. We believe this is the way that every vacation rental management company should manage their accounts and protect their owners’ income.
Transparent Updates and Feedback
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We make it easy to stay connected with your property through our online owner portal for access to monthly statements, invoices, booking calendars, and more! We connect each owner with a dedicated rental manager, send owner newsletters, and communicate with you the way you want to be communicated with, whether by email, phone, or portal.
Honest Commission Rate
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A successful partnership means transparency, which is why we charge a flat percentage rate. We do not win your business with a low teaser rate and then try to recoup our expenses with hidden fees. We vow to maintain your trust with open and honest financial communication.
Licensing and Permitting
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We are experts on securing local business tax receipts and sales tax licenses while fulfilling short-term vacation rental registration and permitting requirements. We guide our owners through the licensing process to ensure full compliance with all state and local regulations.
Eco Friendly Initiatives
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We are big supporters of local sustainability initiatives. We encourage all guests to ‘act like a local’ by distributing trash bags for beach clean-ups to all incoming reservations, producing fun BINGO cards that encourage ‘green’ behavior, and even donate our old linens to the local animal rescue!
Giving Back to the Community
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We love our community and the people in it, which is why we work hard to give back through volunteerism and charitable donations. From United Way and the Rotary Club to Relay For Life, the Special Olympics, and the Destin Charity Wine Auction Foundation, you can see our staff donating their time and money to many fantastic causes. Our team can be found supporting youth mentoring, water quality, little leagues, and everything in between.
Effortless Reporting and Taxes
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We facilitate the process of collecting and paying all state and local sales tax for you. Our accounting team tracks all income and expense statements and will prepare all sales tax payments and reporting.
No Start-up Fees
No Long Term Contracts
100% Satisfaction Guaranteed
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